Privacy Policy

At Enjoy96 Casino, we take your privacy seriously – because nobody likes nasty surprises, especially when it comes to personal data. This Privacy Policy outlines how we collect, use, store, and protect your information. We aim to keep things transparent and straightforward, so you always know what’s happening behind the scenes.

Data Processing

This policy aligns with current gambling laws and data protection regulations. Processing personal data is necessary for running a functional, secure, and legally compliant online casino.

Enjoy96 Casino operates under a valid gaming license issued by the appropriate regulatory authority in Curaçao. The platform is managed by a registered entity that adheres to international standards for player safety and data handling. By using our services, you agree to the practices described in this policy. We may update it occasionally, so check back now and then to stay in the loop.

Collection of Information

We collect the information we need to provide you with a working account, process your payments, and comply with the law. This may include:

Registration and Identity Data: Name, email, phone number, address, date of birth, government-issued ID.
Payment and Transaction Data: Deposits, withdrawals, payment method details, transaction history.
Activity and Gameplay Data: Login times, IP addresses, game choices, session lengths, win/loss records.
Support and Communication Logs: Emails, live chat transcripts, submitted documents.
Compliance Data: Files required for AML/KYC checks, such as proof of funds or source of wealth.

We collect this data directly from you, or indirectly through your use of the site, as well as through third-party services used for verification and security.

Usage of Information

Here’s how we use your data:

To process deposits and withdrawals;
To manage gameplay, bonuses, and account settings;
To verify your identity and meet anti-money laundering requirements;
To provide customer support and dispute resolution;
To send promotions and updates (if you’ve opted in);
To monitor for fraud, bots, or suspicious activity;
To improve platform performance and service reliability.

We don’t use your data to make creepy profiling decisions, and we don’t mess around with unnecessary tracking.

Marketing Communications

If you say yes, we’ll occasionally send you news, promotions, and bonus offers. If you say no, we won’t. You can opt out anytime via account settings or by contacting support. No hard feelings.

Disclosure of Information

Your data is yours—we don’t sell it. But we may share it, when necessary, under strict confidentiality rules:

With group companies: For internal account management and player services;
With payment processors: To handle deposits, withdrawals, and chargebacks;
With verification providers: For identity, age, and fraud checks;
With regulators or legal authorities: If we’re required to by law or license terms.

Everyone we work with is contractually bound to keep your information secure.

Data Security and Retention

We use strong encryption, firewall protections, and access controls to secure your data. Only authorised staff can access your records, and only when necessary.

We keep your data for as long as the law says we have to—typically five years after account closure, in line with AML obligations. After that, it’s either deleted or anonymised beyond recognition.

Cookies and Tracking

Enjoy96 Casino uses cookies to make the site work better. We use them to:

Remember your login and preferences;
Track basic usage stats to improve the site;
Serve you relevant promotions and content.

You can disable cookies in your browser, but the site might not function as smoothly without them. No invasive trackers, no third-party ad spyware.

Your Rights

You have rights under GDPR and other privacy laws. These include:

Accessing your data;
Correcting outdated or incorrect info;
Requesting data deletion (within legal limits);
Limiting or objecting to certain processing;
Withdrawing marketing consent.

To make a request, contact our Data Protection Officer via [email protected]. If you’re not happy with our response, you can file a complaint with your local data authority.

This Privacy Policy reflects our commitment to keeping your data safe while giving you a fair and secure gaming environment. If you have questions or concerns, reach out to our support team – we’re here 24/7.